| |
|
|
| |
1.
How long does it take to setup an account?
All applications require a signature, and some additional
documentation pertaining to your business, the business
owner, and the activities of the business. Clients may
submit the required documents including all necessary
signatures any one of 3 ways: |
| |
|
| |
Rush
Fax: 24 Hour Approval (1 business day in most cases)
You can download our application and fax it back to us
including all signatures and documentation, and standard
approval will be completed within 24 hours. In this same
timeline we can also drop ship the credit card terminal
to you in less than 24 hours. The AmeriPayment Credit
Card Processing Merchant Account Services Technicians
will swiftly program your credit card terminal over the
phone once it arrives at your location and your merchant
account approval is given by our new accounts department.
In order to receive your terminal overnight you will need
to select the overnight shipping option, and pay the necessary
delivery expenses. |
| |
|
| |
Online
Application: With Fax 48 to 72 Hours
If you prefer to have your application faxed in, but would
not like to spend the fees for overnight delivery of your
terminal, you may select the online fax option to help
you save even more money with AmeriPayment Credit Card
Processing Merchant Account Services®. |
| |
|
| |
Online
Application: Using Priority Mail 5 to 7 Days
Your application may also be mailed in to our offices
using priority mail, instead of fax, if that makes you
feel more secure. It will take 2-3 days for the documentation
to arrive in our offices, and then another few days to
get your account approved. Of course you can order your
terminal ahead of time and receive it in just a few days.
|
| |
|
| |
2.
How do I get paid from the sales generated through my
merchant account?
Credit card sales are deposited directly into your checking
account. Any fees associated with your processing account
are automatically removed before deposit into your bank
account. |
| |
|
| |
3.
How long does it take for the funds to be transferred
to my account?
24-48 hours from the time the transaction clears to the
time it arrives in your account is our deposit timeline.
This time is standard for all processors in the industry. |
| |
|
| |
4.
Do I need a business checking account?
If your business is incorporated or is an LLC, then yes
you do need a business checking account. However, if your
business is a sole proprietorship or partnership, the
only requirement is that the individual or partners' name(s)
must be on the check. |
| |
|
| |
5.
What if I have questionable credit?
AmeriPayment Credit Card Processing Merchant Account Services
has several plans which are catered directly to individuals
with poor or non-existent credit. We will work with you
to make sure your account gets approved for credit card
processing through your very own merchant account. Even
if we cannot get you approved, there is no application
fee, so you have nothing to lose. We do suggest that customers
are honest on their application, so we can configure the
best solution for your individual needs. This will save
time in the end, because any misleading or inaccurate
details on the application will be uncovered during our
application review process. Having a merchant account
is serious business. It is no less important or serious
than applying for a car loan or even a home loan. There
are serious ramifications for anyone found guilty of abusing
their account or providing fraudulent information. |
| |
|
| |
6.
When the credit card terminal or PC Software dials out
for approval, am I charged any long distance or communication
fees?
You are not charged any communication fees because it
is all done on a toll free line. |
| |
|
| |
7.
If I purchase equipment, how is it shipped?
The customer selects the desired shipping method. Standard
ground or overnight shipping is available. |
| |
|
| |
8.
Will I have 24 hour customer support?
All customers are entitled to 24 support and service on
their account and equipment. We provide support, our processing
banks provide support, our terminal and equipment partners
provide support, even our gateway partner’s offer
toll free support. So no matter what problem you may have,
AmeriPayment Credit Card Processing Merchant Account Services®
has the service and solutions to meet your needs 24 hours
a day! |
| |
|
| |
9.
Do I need a dedicated phone line?
You will not need extra phone jacks because terminals
have dual phone jacks. This gives you the ability to connect
the terminal and other peripheral equipment; modems, phone,
fax to one line. |
| |
|
| |
10.
Who installs the terminal?
AmeriPayment Credit Card Processing Merchant Account Services
does not utilize outside sales personnel because we try
our best to keep our savings high for our customers. We
can greatly reduce the prices for you, our merchants,
by easily completing the terminal programming process
over the phone for you. The credit card terminal installation
process is very simple and customers have multiple sources
for toll free assistance and instructions |
| |
|
| |
11.
Do I receive training?
When you receive the terminal you will find diagramed
directions, complete instruction manuals and of course
toll free access to the best training centers in the industry.
You will receive step by step instructions to give you
the comfort level you need to get your merchant account
processing off to a great start! |
| |
|
| |
12.
How do I sign up for American Express and Discover Card? |
| |
American
Express ($49 activation fee)
We will send you an application form for American Express
unless otherwise requested. American Express requires
separate approval from visa and mastercard. Once approved,
AmeriPayment Credit Card Processing Merchant Account Services
will internally activate your account. All that is required
from the client is that you sign the forms and the process
is basically completed. The actual processing fees and
rates will vary depending on business type and average
sale amount. |
| |
The
following is the rate range you can expect. (Rates and
fees for American Express are subject to change). Retail
- Average sale $150 or less = 3.25%
Average sale $150-249 = 3.10%
Average sale $250+ = 2.95%
Internet/Mail/Telephone order - $0- $4,999 total annual
volume = $5.00 per month, flat fee.
$5,000 or higher annually volume = 3.5%
|
| |
|
| |
Discover
Card
AmeriPayment Credit Card Processing Merchant Account Services
will forward you request directly to Discover because
they have a unique and specific approval process. A Discover
representative will contact you and discuss their program.
Once a merchant number has been issued by Discover, we
will add it to your account with AmeriPayment Credit Card
Processing Merchant Account Services so that one merchant
account processes all your credit card sales. |
| |
|
